Abstract
Digital governance uses information and communication technologies to support public administration, service delivery, and communication between institutions and citizens. This article examines how electronic services, interoperable systems, accessible information, and responsible data management can improve administrative processes. It also considers digital exclusion, cybersecurity, privacy, and institutional readiness. Digital government is most effective when technology is combined with clear procedures, skilled personnel, and a focus on public needs.
Keywords
- digital governance; e-government; public services; data protection; cybersecurity; digital inclusion
Published in Folio Politics · FOLIO Politics